Privacy Policy

We are dedicated to protecting the privacy of people using this website. We take the confidentiality of personal data seriously. By accessing and using this website, you agree to the terms of this Privacy Policy and consent to the processing of your data as described in this Privacy Policy. This Privacy Policy only relates to personal data collected by RasbaLouch, through this website. It does not cover personal data provided to www.rasbalouch.com by any other means or via any other website.

We only collect personal information from our visitors on a voluntary basis. Personal information provided will only be used for the purposes outlined at the time of collection. You can access the home page and browse our site without disclosing your personal information.

Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order. Personal information collected at our website will be shared with a restaurant when processing your order. We have an agreement with all member restaurants, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation.

Should your personal information change, you can correct or update this information instantly by editing your member profile at any time. To remove your personal information , send an email from your registered email address to order@rasbalouch.com. Your membership and personal details will be removed within 5 days from your request.

Users who order as guests cannot view or change their details on the website once an order has been submitted. Any changes which affect the fulfilment of an order should be communicated directly to the applicable restaurant.

When you visit our site, our server sends your computer a “cookie.” This cookie is a small packet of information that identifies you as a user of our system. Cookies save your time by retaining your contact information. Cookies do not deliver viruses, and can only be read by the server that sent you the cookie. You have the ability to accept or decline cookies by modifying the settings in your browser. Please keep in mind, that you may not be able to use all the features of our site if cookies are disabled. We may use third-party cookies as part of marketing activities we conduct with Google and/or other third-party vendors, to help provide you with relevant promotional offers as you use the Internet. As part of these marketing activities, these third-party cookies may record your visits to this website and websites visited prior to using this website. Such cookies can then be used to serve advertisements to you on other websites. You may choose to be exempt from the use of Google marketing cookies at the Google advertising privacy page. Alternatively, you may opt-out of marketing on the Google network and similar networks at the Network Advertising Initiative opt out page. Opting out will not prevent advertisements from being served to you on the Internet; it will only affect advertisements that utilise marketing cookies to serve advertisements on the specified advertising networks. We are not responsible for the activities of other parties that may not comply with your opt-out requests.

The Company shall at its best keep and process your data in a secured manner. The Company shall also where necessary and practicable, implement the appropriate administrative and security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing or loss of the Personal Information and/or Data.
Nevertheless, the Company will not be responsible for any event arising from unauthorised access to or theft of your Personal Information or Data. The Company will not be held responsible for events arising from third parties gaining unauthorised access to or third parties’ theft of your personal information and/or data.