Terms and conditions

Ras Balouch Restoran > Terms and conditions


Kindly read the terms and conditions (Terms and Conditions) set out below carefully before ordering any Goods and Services from this website, Rasbalouch.com/. By ordering any Goods and Services from this website, you have agreed to be bound by these Terms and Conditions.

The following terminology applies to these Terms and Conditions and any or all Agreements: “Clients”, “You” and “Your” refers to you, the person accessing this website and accepting the company’s terms and conditions. “The company”, “Ourselves”, “We” and “Us” refers to our company. “Parties”, “Party”, or “Us”, refers to both the client and ourselves, or the client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the client’s needs in respect of provision of the company’s stated services/products, in accordance with and subject to the prevailing Malaysian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or/ he/she/ or they, as taken as interchangeable and therefore as referring to same.

Acceptance of Terms

This Agreement contains the complete terms and conditions that apply to your participation in our site. If you wish to use the site including its tools and services please read these terms of use carefully. By accessing this site or using any part of the site or any content or services hereof, you agree to become bound by these terms and conditions. If you do not agree to all the terms and conditions, then you may not access the site or use the content or any services in the site.

Registration Information

For you to complete the sign-up process in our site, you must provide your full legal name, current address, a valid email address, member name and any other information needed in order to complete the signup process. Any information provided by you or gathered by the site or third parties during any visit to the site shall be subject to the terms of www.rasbalouch.com’s Privacy Policy.


This Agreement will remain in full force and effect while you use www.rasbalouch.com website. You may terminate your membership at any time for any reason by emailing us. Even after your membership is terminated, certain sections of this Agreement will remain in effect.

Intellectual Property Rights

You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.


You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is proprietary information of www.rasbalouch.com. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.


Failure of the www.rasbalouch.com to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

Severability of Terms

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.

Entire Agreement

This Agreement shall be governed by and construed in accordance with the substantive laws of Malaysia, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.

Choice of Law; Jurisdiction; Forum

Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Malaysia, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.

Payment and Prices

1.1 All prices listed on the website of the products and services is the price of listing at that given time. Our company reserves the rights to change and amend these price lists.

1.2 Prices and list of pricing will be listed in the website when your order is placed. We accept cash as well as online payment ie. Credit card and Bank Cards.

Returned & Refund Policy

1.1 Please note that we do not provide refunds for the cancellation of any new orders as we begin processing and preparing your meal immediately upon receipt of your order.

1.2 If it is a pre-order and payment is made 24 hours before the delivery then upon cancellation we will refund the full amount. The order cancellation should be done with in 12 hours before the delivery and should be cancel by Call with reference of your order number. The amount will be refunded within 48 hours time.

1.3 If you placed some items which are not available or for some reasons we are not able to cook for you then we will inform you and on your request we can cancel that item and refund your amount in 24 hour.

Delivery Time

1.1 Our delivery time stated is by approximation only and may vary. We will, at our capability deliver the orders to the designated address. Approx time within 30 minutes depends on the location and traffic.

1.2 Correct and accurate address must be given when placing orders. www.rasbalouch.com will not be responsible or bear any cost if address given is incorrect or inaccurate. www.rasbalouch.com will not be responsible for late delivery due to the incorrect information/address or instructions provided by your end.